Privacy Policy — Naksha Designers

Last Updated: 13 August 2026

At Naksha Designers, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, create an account, or place an order.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Depending on how you interact with our website, this may include:

• Full name
• Mobile/telephone number
• Email address
• Billing address
• Shipping/delivery address
• City, state, and PIN code
• Order and purchase information
• Account/login information
• Information you provide when contacting customer support

Payment Information

When you make a purchase, payment information may be processed by our authorized third-party payment gateway.

Naksha Designers does not normally require or store sensitive payment credentials such as:

• Credit/debit card PINs
• UPI PINs
• Internet banking passwords
• CVV numbers

Payment providers may collect and process payment information according to their own privacy policies and security practices.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Website interaction information
• Approximate location information derived from technical data
• Date and time of visits
• Referring website or page

This information helps us understand website usage and improve our services.

3. How We Use Your Information

We may use your information to:

• Process and deliver your orders.
• Confirm your purchases.
• Contact you regarding your orders.
• Provide customer support.
• Manage your account.
• Process payments through authorized payment providers.
• Handle returns, refunds, exchanges, and cancellations.
• Improve our products and website.
• Personalize your shopping experience.
• Send important service-related communications.
• Send promotional communications where permitted and where you have provided appropriate consent.
• Detect and prevent fraud, abuse, or unauthorized activity.
• Comply with applicable legal and regulatory requirements.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your shopping cart.
• Keep you signed in.
• Remember certain preferences.
• Understand how visitors use our website.
• Improve website performance.
• Provide relevant marketing or advertising where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties for their own independent marketing purposes.

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment gateway providers
• Courier and logistics companies
• Website hosting providers
• Technology and IT service providers
• Analytics providers
• Customer support providers
• Marketing service providers, where applicable

These parties may receive only the information reasonably necessary to provide their services.

We may also disclose information when required by applicable law, legal proceedings, court orders, government authorities, or to protect our legal rights and the safety of our users.

6. Order Information

When you place an order, we retain relevant information needed to:

• Fulfill your order.
• Provide delivery services.
• Maintain transaction records.
• Process refunds or returns.
• Provide customer support.
• Meet accounting, tax, and legal requirements.

7. Marketing Communications

If you have opted to receive promotional communications, we may contact you about:

• New collections
• Special offers
• Discounts
• Seasonal campaigns
• New products
• Other Naksha Designers updates

You may unsubscribe from promotional emails or other marketing communications at any time by following the available unsubscribe instructions or contacting us.

Transactional and service-related communications may still be sent when necessary to complete or manage your order.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Providing our services.
• Completing transactions.
• Maintaining business records.
• Handling disputes.
• Preventing fraud.
• Meeting legal, tax, accounting, or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Children’s Privacy

Our website is intended for general audiences and is not knowingly designed to collect personal information from children.

If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to address the situation.

11. Third-Party Websites

Our website may contain links to third-party websites, payment providers, social media platforms, courier services, or other external services.

We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing the privacy policies of external websites before providing them with personal information.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion where legally permitted.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Raise concerns regarding the handling of your personal information.

Requests may be subject to reasonable verification to protect your account and personal information.

13. Accuracy of Information

You are responsible for providing accurate and up-to-date information when creating an account or placing an order.

If your information changes, you should update your account information or contact us so that we can maintain accurate records.

14. Changes to This Privacy Policy

Naksha Designers may update this Privacy Policy from time to time to reflect changes in:

• Our business practices
• Website functionality
• Technology
• Legal requirements
• Privacy practices

The updated version will be published on this page with a revised Last Updated date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Naksha Designers through the contact details provided on our website.