Shipping Policy — Naksha Designers

Last Updated: 13 August 2026

At Naksha Designers, we aim to deliver your fashion orders safely, reliably, and as quickly as possible. This Shipping Policy explains our order processing, delivery timelines, shipping charges, and other important delivery information.

1. Order Processing

Once your order is successfully placed and payment is confirmed, our team will process your order.

Orders generally require 1–3 business days for processing before dispatch.

Processing may take longer during:

• Sales and promotional periods
• Festivals and holidays
• New collection launches
• High-demand periods
• Unforeseen operational circumstances

You will receive an order confirmation after your purchase is successfully placed.

2. Shipping & Delivery Time

After your order has been dispatched, delivery generally takes approximately:

3–7 business days for most locations in India.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

The estimated delivery period is not a guaranteed delivery date.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on:

• Delivery location
• Order value
• Package weight
• Promotional offers
• Delivery service selected

From time to time, Naksha Designers may offer free shipping promotions or other shipping benefits.

4. Delivery Locations

We aim to deliver orders across serviceable locations in India.

Delivery availability may depend on the serviceability of your PIN code through our courier partners.

If your location is not serviceable, we may contact you to discuss available options or cancel the order where delivery cannot be completed.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.

You can use the tracking information to monitor the progress of your shipment through the applicable courier service.

Tracking information may take some time to become active after dispatch.

6. Accurate Delivery Information

Customers are responsible for providing accurate delivery information, including:

• Full name
• Complete address
• City
• State
• PIN code
• Mobile number

Naksha Designers is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

If an order is returned because of an incorrect address or repeated delivery failure, additional shipping charges may apply for re-delivery.

7. Delivery Attempts

Our courier partners may make multiple delivery attempts before marking a shipment as undeliverable or returning it to the sender.

Please ensure that someone is available to receive the package at the provided delivery address.

Customers may also be contacted by the courier regarding delivery.

8. Delayed Deliveries

Although we work with reliable delivery partners, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather
• Natural disasters
• Transportation disruptions
• Public holidays
• Festivals
• Courier operational issues
• Incorrect address information
• Remote-area delivery
• Government restrictions
• High order volumes
• Other unforeseen circumstances

If your order is delayed, we will make reasonable efforts to assist you in tracking the shipment.

9. Damaged Packages

Please inspect the package when it is delivered.

If the outer package appears significantly damaged or tampered with, we recommend:

1. Taking photographs/videos of the package before opening it.
2. Recording the condition of the package.
3. Contacting Naksha Designers as soon as possible.
4. Providing the order number and relevant photographs/videos.

Any claim relating to damaged products will be reviewed according to our Refund & Return Policy.

10. Missing or Incorrect Items

If you receive:

• A missing product
• An incorrect product
• An incomplete order
• A significantly damaged product

please contact us as soon as possible after delivery.

Please provide your order number, photographs/videos where relevant, and a description of the issue so that we can investigate and assist you.

11. Undelivered or Returned Shipments

A shipment may be returned to Naksha Designers if:

• The address is incorrect.
• The customer is unavailable after repeated delivery attempts.
• The customer refuses delivery.
• The PIN code is not serviceable.
• The courier is unable to complete delivery.
• Other circumstances prevent successful delivery.

If the shipment is returned due to circumstances attributable to the customer, additional shipping charges may apply for re-dispatch.

Refund eligibility will be determined according to our applicable Refund & Return Policy.

12. International Shipping

Unless specifically stated on the website, Naksha Designers currently focuses on deliveries within India.

If international shipping becomes available, applicable shipping charges, customs duties, taxes, and delivery conditions will be communicated separately.

13. Shipping During Sales & Festivals

During major sales, festive seasons, and special campaigns, order volumes may be significantly higher than normal.

As a result, processing and delivery may take additional time.

We appreciate your patience during such periods.

14. Contact Us

For questions regarding shipping, delivery, tracking, or an existing order, please contact Naksha Designers using the contact details provided on our website.

Please keep your order number available when contacting us so that we can assist you more efficiently.

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